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AI makes a call for you to book a table

Imagine your Google Assistant or Alexa or Siri can make an actual phone call to make a appointment for you.

From Phoenix to Atlanta, it’s been great to see many of you using our new Google Assistant feature built on Duplex technology to quickly book restaurant reservations over the phone. Thanks to your feedback, we’re beginning to make this feature available to more people across the United States. Now, you can use it on all Pixel phones in 43 U.S. states.

All it takes is a few seconds to tell your Assistant where you'd like to go. Just ask the Assistant on your phone, “Book a table for four people at [restaurant name] tomorrow night.” The Assistant will then call the restaurant to see if it can accommodate your request. Once your reservation is successfully made, you’ll receive a notification on your phone, an email update and a calendar invite so you don’t forget.  

What are the potential application in life?

- Calling Customer Service to file a complaint. Potentially it will safe you 30 mins to hours.

- Follow up phone calls for project managers to check on status report.

- AI on the other side to receive the booking?

Application is only bounded by your imagination.

We will have a course on learning the basics for text to voice service.

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